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. 2 Answers SOURCE: This seemed to fix a glitch I was having with mine. How Do I Reset My Cricket SCH-R211 Phone?

To reset the handset, to the factory default settings, follow the steps below:. From the standby screen, press the left soft key for Settings. Select Phone Settings (5). Select Security (3).

Enter the lock code, default password is the last 4 digits of cell phone number. Select Reset Phone (4). Press the left soft key for Yes to confirm resetting the handset to factory default settings Note: Reseting the handset, to the factory default settings, will not delete any contacts Source: Posted on Jul 27, 2010.