Examsoft Support For Mac
What is ExamSoft? ExamSoft is an electronic testing solution that the College of Nursing is using across departments to deliver exams to students. ExamSoft requires registration, downloading and installation of the Examplify client. The Examplify client is available for Windows, OS X and iPad iOS. Specific requirements can. How do I install Examplify? You can download and install Examplify for, or from ExamSoft.com/nyunursing.
After installing open Examplify and click on 'Download Exam Files'. What is our Institution ID? Nyunursing How can I get support with ExamSoft? For general questions and support with ExamSoft you can contact ExamSoft support by phone at (866) 429-8889 or by email at support@examsoft.com. Support is available 24/7. For in-person support installing the client you can visit the 3rd Floor Commons Help Desk at 433 1st Ave.
For all other support or questions please email nursing.examsoft@nyu.edu. What are my username and password? Your username and password are the same as your NYU login credentials.
If you receive the message “No associated ExamSoft account found. If you believe this is an error, please contact your institution's key administrator.” please email nursing.examsoft@nyu.edu.
How can I upload my exam? Your exam is automatically uploaded when you save and exit your exam. If you are having issues uploading your exam or you are receiving a message that you do not have an Internet connection please check to make sure your device is connected to the Internet. Once the device is connected to the Internet click retry or close and reopen the Examplify application. If you are trying to upload beyond the upload deadline you will need to contact your professor to extend the deadline. When using an iPad, please make sure to exit Guided Access and take the device off of Airplane Mode before uploading the exam. Can I take a practice/mock exam?
Every semester you will be enrolled in a test course and you can practice using Examplify before your in-class exams. We highly recommend you take the Mock exam before your first test date. First download and install Examplify for,. You will need to register the client first.
Enter 'nyunursing' for the Institution ID. Upon reaching the authentication screen a browser window should pop up. Sign in with your NYU credentials. If you are already signed into your account in the browser, the browser may pass the credentials without any action. If the window does not open, click. Launch or copy the link into a browser.
Select the 'ExamSoft Mock Exam' under 'My Exams' and click on the 'Download' button. Enter the exam password, “test123”. Click on 'Start Exam'. IPad users will need to make some configuration changes. What happens if my computer or iPad breaks during an exam? If you are taking an exam in class let your exam proctor know and they will contact Meyers IT for assistance.
If the Meyers IT professional is not able to fix your computer because of a hardware issue or any other cause you will need to finish the exam on paper. We don't provide chargers for personal computers or iPads. Please make sure you bring an charger with you for exam day. If you are taking your exam at home, you can contact ExamSoft support at (866) 429-8889. If support is unavailable, you can try holding down the power button of your computer and restarting.
If the Examplify client reopens and you can resume your exam. If it prompts for a continuation code, you will need to contact your professor. If the Examplify client does not restart, reopen the app. Select “Take an Exam” and if your test is still available restart it. If it prompts for a continuation code, you will need to contact your professor. If your exam is no longer available you will need to contact your professor. May I borrow a computer for an exam?
All students at the NYU College of Nursing are required to own their own computer. Please refer to the College of Nursing website for details:. In the event of your computer breaking before an exam you may contact the Graduate or Undergraduate Program coordinators for approval to borrow from a limited number of computers for loan. Titilayo Kuti - Associate Director, Undergraduate Programs - titilayo.kuti@nyu.edu.
Sangeeta Bhojwani - Associate Director, Graduate Programs - sangeeta.bhojwani@nyu.edu Computers must be picked up for loan three hours before an exam and returned immediately after the exam. The student is responsible for making sure the software is properly configured prior to the exam.
My Examplify client is saying that the registration expired. What should I do? The license for the Examplify client expires annually. You may be required to re-register the software. To do this in the Examplify application click 'switch user' and then the 'New Registration' button.
Proceed through the registration using your credentials and our institution ID “nyunursing”. How can I set my Examplify client to sign in with my NYU credentials? If you already have Examplify installed on your device, you must clear the registration. To clear registration open Examplify and click CTRL + F7 for windows or CMD + F7 for Mac. On Apple computers, If pressing CMD + F7 does not open the window to clear registration press fn + CMD + F7. After accepting the clear reopen Examplify.
Enter the Institution ID: nyunursing. Sign in through the browser with your NYU credentials.
. Operating System:. 32-bit and 64-bit Versions of.
Windows Vista. Windows 7. Windows 8. Windows 10. Hard Drive: highest recommended for the operating system or 1GB of available space. RAM: highest recommended for the operating system or 2GB. CPU Processor: 1.86Ghz Intel Core 2 Duo or greater.
Examsoft Support Number
All Windows 10 Creators versions, including the Fall 1709 update are now supported!. Alternate versions of Windows 10, such as Windows RT, and Windows 10 S are NOT supported at this time. Only genuine, U.S.-English versions of Windows Operating Systems are supported. ExamSoft does not support Tablet devices other than Surface Pro as detailed below.
Examsoft Support For Mac Free
For onsite support, a working USB port is required (Newer devices may require an adaptor). Internet connection for Examplify Download, Registration, Exam Download and Upload. Screen Resolution must be 1024x768 or higher. Operating System:. Mac OS X 10.9 Mavericks.
Mac OS X 10.10 Yosemite. Mac OS X 10.11 El Capitan. Mac OS X 10.12 Sierra. Mac OS X 10.13 High Sierra. Hard Drive: 1 GB or higher free disk space. RAM: 2 GB. CPU: Intel processor.
Examsoft Support For Mac Mac
Internet connection for Examplify Download, Registration, Exam Download and Upload. For onsite support, a working USB port is required (Newer devices may require an adapter). Server version of Mac OS X is not supported. Screen Resolution must be 1024 x 768 or higher.